Terms of Service

Platform Terms & Rules

These terms govern your use of Bondhon and outline the rights and responsibilities of all users.

Last updated: January 15, 2024

User Responsibilities

Guidelines for respectful and authentic platform usage

Platform Rules

Community standards and prohibited activities

Account Management

Terms for account creation, maintenance, and termination

Important Notices

Key legal information and limitation of liability

1. Acceptance of Terms

By accessing or using Bondhon ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. By using Bondhon, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.

2. Description of Service

Bondhon is a matrimonial and dating platform that connects individuals seeking meaningful relationships. Our Service includes:

  • Profile creation and management
  • AI-powered matching algorithms
  • Communication tools between matched users
  • Premium features and subscriptions
  • Safety and verification features
  • Community guidelines and moderation

3. User Accounts

Account Creation

To use Bondhon, you must create an account by providing accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your profile information remains accurate and up-to-date

Eligibility Requirements

You must meet the following requirements to use Bondhon:

  • Be at least 18 years of age
  • Have the legal capacity to enter into binding agreements
  • Not be prohibited from using the Service under applicable laws
  • Not have been previously banned from Bondhon
  • Provide truthful and accurate information

4. User Conduct and Community Guidelines

Acceptable Use

You agree to use Bondhon respectfully and in accordance with our community values. You must:

  • Treat all users with respect and dignity
  • Provide accurate and truthful information
  • Use recent and authentic photos
  • Respect others' privacy and boundaries
  • Report inappropriate behavior or content
  • Follow all applicable laws and regulations

Prohibited Activities

The following activities are strictly prohibited on Bondhon:

  • Harassment or abuse: Bullying, threatening, or harassing other users
  • Fake profiles: Creating false identities or impersonating others
  • Spam or solicitation: Sending unsolicited commercial messages
  • Inappropriate content: Sharing explicit, offensive, or illegal content
  • Discrimination: Discriminatory language or behavior based on protected characteristics
  • Scamming: Attempting to defraud or deceive other users
  • Minors: Users under 18 years of age are not permitted
  • Multiple accounts: Creating multiple accounts without permission

5. Premium Services and Payments

Subscription Plans

Bondhon offers premium subscription plans with enhanced features. By purchasing a subscription, you agree to:

  • Pay all applicable fees and taxes
  • Automatic renewal unless cancelled
  • Our refund policy as outlined below
  • Price changes with 30 days notice

Billing and Refunds

  • Billing: Subscriptions are billed in advance on a recurring basis
  • Cancellation: You may cancel your subscription at any time
  • Refunds: Refunds are provided within 14 days of purchase for unused services
  • Disputes: Contact customer support for billing disputes

6. Content and Intellectual Property

Your Content

You retain ownership of content you post on Bondhon, but grant us a license to:

  • Display your content to other users
  • Use your content to improve our services
  • Moderate and remove content that violates our guidelines
  • Use aggregated, anonymized data for analytics

Our Content

Bondhon and its content are protected by intellectual property laws. You may not:

  • Copy, modify, or distribute our content without permission
  • Reverse engineer or attempt to extract source code
  • Use our trademarks or branding without authorization
  • Create derivative works based on our platform

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using Bondhon, you consent to:

  • Collection and processing of your personal data as described in our Privacy Policy
  • Use of cookies and similar technologies
  • International transfer of data as necessary to provide our services
  • Communication from us regarding your account and our services

8. Safety and Security

Platform Safety

We implement various safety measures, but you are responsible for your own safety:

  • Never share personal information (address, financial details) with other users
  • Meet in public places for initial meetings
  • Trust your instincts and report suspicious behavior
  • Use Bondhon's communication tools initially
  • Inform friends or family about your meetings

Reporting and Moderation

We rely on our community to help maintain a safe environment:

  • Report inappropriate behavior or content immediately
  • Block users who make you uncomfortable
  • Cooperate with our investigation of reported issues
  • Understand that we may take action including account suspension

9. Termination

Account Termination

Either party may terminate your account:

  • By you: Delete your account at any time through app settings
  • By us: For violation of these Terms or community guidelines
  • Automatic: For extended periods of inactivity

Effect of Termination

Upon termination:

  • Your access to the Service will be immediately suspended
  • Your profile and content may be removed
  • Premium subscriptions will be cancelled
  • Some data may be retained as required by law

10. Disclaimers and Limitation of Liability

Service Disclaimers

Bondhon is provided "as is" without warranties of any kind. We do not guarantee:

  • That you will find a compatible match
  • The accuracy of user-provided information
  • Uninterrupted or error-free service
  • The behavior or actions of other users

Limitation of Liability

To the maximum extent permitted by law, Bondhon shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Actions or conduct of other users
  • Damages exceeding the amount paid for our services

11. Governing Law and Disputes

These Terms are governed by the laws of Canada and the Province of Ontario. Any disputes will be resolved through:

  • Good faith negotiation between the parties
  • Binding arbitration if negotiation fails
  • Courts of Ontario, Canada for matters not subject to arbitration

12. Changes to Terms

We may modify these Terms at any time. When we make changes:

  • We will update the "Last Updated" date
  • Significant changes will be communicated via email or app notification
  • Continued use of the Service constitutes acceptance of new Terms
  • You may terminate your account if you disagree with changes

13. Contact Information

For questions about these Terms of Service, please contact us:

Email: legal@bondhon.app

Address: Bondhon Inc., Legal Department
Toronto, ON, Canada

Phone: +1-800-BONDHON

Ready to Begin Your Journey?

By joining Bondhon, you agree to these terms and become part of our respectful community.